4P™ promise

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Our Promise 1. We promise to serve the public, as nearly as we can, to its complete satisfaction. If, for any reason, you are not completely satisfied with a purchase, you can just return it.* 2. We promise to make an exchange, issue a refund or credit on any purchase * 3. We promise to be fair and reasonable with each customer on any complaint or adjustment, always considerate of the customer's point of view. 4. We promise to be social conscious- await Free Booklets on Remedies for every day situation.

What is the Return/Exchange policy? We will happily refund the purchase price of the merchandise *, plus applicable sales tax, for any items that do not satisfy you, less any shipping, handling and reprocessing charges * on returned merchandise. * Reprocessing charges are made by the On Line Credit Card Processing Company. which is currently US$ 20. Those who make other form of payment will not have to deduct this amount. * Returns must within 30 days of receipt of goods. All the merchandise must be in original condition with all tags & packaging intact.

To return an item by post: Return by post to the following address: Practical Preventive Products & Processes (Pvt.) Ltd. No. 275, R.A.De Mel Mawatha, Colombo-03 Sri Lanka.